Shipping and Delivery Policy

Shipping and Delivery Policy – SKS Mobile Care

Effective Date: 15-12-2025
Last Updated: 05-01-2026

At SKS Mobile Care, we are committed to delivering your orders safely and on time. Please read our Shipping & Delivery Policy carefully to understand how your orders are processed and delivered.


1. Order Processing Time

All orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.


2. Shipping Locations

We currently ship across India.
International shipping may be available on request.


3. Delivery Time

Estimated delivery time:

  • Metro Cities: 2–5 business days
  • Non-Metro / Rural Areas: 4–8 business days

Delivery time may vary due to courier delays, weather conditions, or unforeseen circumstances.


4. Shipping Charges

Shipping charges (if applicable) are calculated at checkout and displayed before payment confirmation.


5. Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS.
You can track your order using the provided tracking number on the courier partner’s website.


6. Delivery Attempts

Our courier partners will attempt delivery up to 2–3 times.
If delivery fails due to incorrect address or unavailability, the order may be returned to us. Re-shipping charges may apply.


7. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery at sksmobilecares@gmail.com with supporting photos or details. We will investigate and resolve the issue promptly.


8. Incorrect Address

Please ensure your shipping address is accurate.
SKS Mobile Care is not responsible for delivery delays or losses due to incorrect address details provided by the customer.


9. Contact Information

For any shipping or delivery-related queries, reach out to us:

Email: sksmobilecares@gmail.com
Website: https://sksmobilecare.com/
Address: Third Floor, Gaffar Market, Building No 3704, Main, Hardhyan Singh Rd, Regar Pura, Karol Bagh, Delhi, 110005